Shipping policy

Order Processing Time:

All orders are processed within 1-3 business days, excluding weekends and holidays. If there are any issues with your order, we will contact you via email or phone.

Shipping Carriers:

We use reputable shipping carriers, such as USPS, UPS, FedEx, and DHL, to deliver your orders. The carrier used for your order will depend on the shipping method selected at checkout and the destination.

Order Tracking:

Once your order has been shipped, you will receive an email with tracking information. You can track your order by clicking the tracking link in the email or by logging into your account on our website.

Shipping Restrictions:

We currently do not ship to P.O. boxes or APO/FPO addresses. Additionally, we do not ship to countries that are restricted by the US government. Please check our website for a list of restricted countries.

Customs and Duties:

International customers are responsible for any customs and duties fees that may be charged by their country. We do not have any control over these fees, and we are not responsible for any delays that may occur due to customs clearance.

Order Changes and Cancellations:

If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we cannot make any changes or cancellations.

Lost or Damaged Packages:

We are not responsible for lost or damaged packages during transit. If your package is lost or damaged, please contact the carrier to file a claim. If you need assistance, please contact us, and we will do our best to help you.

We strive to provide you with the best shipping experience possible. If you have any questions or concerns about our shipping policy, please contact us, and we will be happy to assist you.